

Advocating and providing supportive services and programs to older adults, to allow them to live with independence, in their own homes, for as long as possible.
Long-Term Care Ombudsman Program The word Ombudsman (om-budz-man), is Scandinavian. In this country the word has come to mean an "advocate." The Long-Term Care (LTC) Ombudsman Program was established under federal mandate through the Older Americans Act. A LTC Ombudsman is an advocate that protects and promotes the rights of nursing home and assisted living facility residents. Services provided by the Long-Term Care Ombudsman Program
Who can contact the Long-Term Care Ombudsman Program?Anyone can contact the LTC Ombudsman Program to discuss or seek assistance in resolving a problem, concern or complaint impacting one or more residents of a long-term care facility. This includes residents, family members, facility staff and others. However, the LTC Ombudsman acts as an advocate for the resident, and as such, seeks to resolve the concern to the satisfaction of the resident. Contacting the Long-Term Care Ombudsman You may call, write, or email: Lisa McGuire Long-Term Care Ombudsman 620 East 25th Street, Suite 12 Kearney, NE 68847 308.234.1851 or 1.800.658.4320 Lisa.mcguire@nebraska.gov |